Outage in Loggly

Indexing Delay

Resolved Major
August 23, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineers have identified an issue with log ingestion starting at 11:54AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Components affected
Loggly Indexing Data

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/23/2023 08:40PM

This incident has been resolved.

MONITORING over 2 years ago - at 08/23/2023 07:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 08/23/2023 07:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 08/23/2023 07:13PM

Our engineers have identified an issue with log ingestion starting at 11:54AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

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