Outage in Loggly

Indexing Delay

Resolved Major
December 08, 2024 - Started 6 months ago - Lasted about 11 hours
Official incident page

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Outage Details

Our engineers have identified an issue with log ingestion starting at 06:02 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Components affected
Loggly Data Collection & Storage Loggly Indexing Data Loggly Search Availability Loggly Alerts Loggly S3 Ingestion
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/09/2024 03:39AM

This incident has been resolved.

MONITORING 5 months ago - at 12/09/2024 12:15AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 12/08/2024 09:47PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 12/08/2024 09:23PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 12/08/2024 09:08PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 12/08/2024 08:38PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 12/08/2024 07:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 12/08/2024 04:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 12/08/2024 04:25PM

Our engineers have identified an issue with log ingestion starting at 06:02 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Latest Loggly outages

Indexing Delay - 4 months ago
Indexing Delay - 4 months ago
S3 Ingestion incident - 7 months ago
Indexing Delay - 9 months ago
Indexing Delay - 9 months ago

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