Outage in Loggly

Indexing Delay

Resolved Minor
August 24, 2024 - Started over 1 year ago - Lasted about 13 hours
Official incident page

Incident Report

Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Components affected
Loggly Data Collection & Storage Loggly Indexing Data Loggly Search Availability Loggly Alerts

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/24/2024 05:02PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/24/2024 12:49PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/24/2024 11:30AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/24/2024 10:21AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/24/2024 09:18AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/24/2024 07:43AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/24/2024 07:08AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 08/24/2024 06:10AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/24/2024 05:09AM

We are continuing to investigate the issue.

INVESTIGATING over 1 year ago - at 08/24/2024 04:02AM

Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Latest Loggly outages

Front-end experiencing issues - 19 days ago
Indexing Delay - 10 months ago
Indexing Delay - 11 months ago
Indexing Delay - 12 months ago
S3 Ingestion incident - about 1 year ago

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