Outage in Loggly

Indexing Delay

Resolved Minor
August 24, 2024 - Started 5 months ago - Lasted about 13 hours
Official incident page

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Outage Details

Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/24/2024 05:02PM

This incident has been resolved.

MONITORING 5 months ago - at 08/24/2024 12:49PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 08/24/2024 11:30AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 08/24/2024 10:21AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 08/24/2024 09:18AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 08/24/2024 07:43AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 08/24/2024 07:08AM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 months ago - at 08/24/2024 06:10AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 08/24/2024 05:09AM

We are continuing to investigate the issue.

INVESTIGATING 5 months ago - at 08/24/2024 04:02AM

Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

Latest Loggly outages

Indexing Delay - about 1 month ago
S3 Ingestion incident - 3 months ago
Indexing Delay - 5 months ago
Front-end experiencing issues - about 1 year ago

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