Outage in Loggly

Indexing Delay

Resolved Minor
August 21, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our engineers have identified an issue with log ingestion starting at 14:08 PDT. All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
Components affected
Loggly Data Collection & Storage Loggly Indexing Data Loggly Search Availability Loggly Alerts
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/22/2024 12:19AM

This incident has been resolved.

MONITORING 10 months ago - at 08/21/2024 11:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 08/21/2024 11:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 08/21/2024 10:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 08/21/2024 09:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 08/21/2024 09:47PM

Our engineers have identified an issue with log ingestion starting at 14:08 PDT. All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

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