Outage in LogicMonitor

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

Resolved Minor
June 05, 2025 - Started 2 days ago - Lasted about 13 hours
Official incident page

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Outage Details

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/05/2025 05:55PM

This incident has been resolved.

MONITORING 1 day ago - at 06/05/2025 01:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 06/05/2025 07:06AM

The issue has been identified and looking for fix to implement further

INVESTIGATING 2 days ago - at 06/05/2025 07:03AM

Root cause of this issue has been identified which affected a subset of customers. Our backend team is working on it .We will provide further updates once they can assess the situation. Estimated time to update ~3 hours.

INVESTIGATING 2 days ago - at 06/05/2025 05:59AM

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

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