Outage in LogicMonitor

LogicMonitor is currently investigating potential impacts to Support Portal Chat Functionality

Minor
June 18, 2025 - Started 11 days ago
Official incident page

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Outage Details

LogicMonitor is currently investigating an issue affecting chat functionality within the Support Portal. We are working with our vendor to identify the cause and will provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
INVESTIGATING 4 days ago - at 06/25/2025 06:00PM

We are continuing to work with our vendor to resolve the issue affecting chat functionality within the LogicMonitor Support Portal. Investigation is ongoing, and we will provide further updates as soon as more information is available. Thank you for your patience.

INVESTIGATING 10 days ago - at 06/20/2025 05:37AM

We are still investigating this issue

INVESTIGATING 11 days ago - at 06/18/2025 06:23PM

LogicMonitor is currently investigating an issue affecting chat functionality within the Support Portal. We are working with our vendor to identify the cause and will provide updates as more information becomes available.

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