LogicMonitor is currently investigating potential impacts to Support Portal Chat Functionality

The issue affecting chat functionality within the LogicMonitor Support Portal has been fully resolved, and the service is now operating as expected.

Thank you for your patience throughout this process.

We have identified a possible root cause of the issue affecting chat functionality within the LogicMonitor Support Portal and are actively working with our vendor to resolve it. We will provide further updates as soon as more information is available. Thank you for your continued patience.

We are continuing to work with our vendor to resolve the issue affecting chat functionality within the LogicMonitor Support Portal. Investigation is ongoing, and we will provide further updates as soon as more information is available. Thank you for your patience.

We are still investigating this issue

LogicMonitor is currently investigating an issue affecting chat functionality within the Support Portal. We are working with our vendor to identify the cause and will provide updates as more information becomes available.