Outage in LogicMonitor

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

Resolved Minor
October 10, 2025 - Started 6 days ago - Lasted about 10 hours
Official incident page

Incident Report

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Components affected
LogicMonitor Graphing
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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/10/2025 02:18PM

This incident has been resolved.

IDENTIFIED 6 days ago - at 10/10/2025 11:55AM

The issue has been identified which is limited to resources used by the particular datasource. Team is further checking on what has caused this but also proposed the workaround to the impacted customer which would help resolve the issue further.

INVESTIGATING 6 days ago - at 10/10/2025 08:58AM

We are further investigating the issue related to graphs not loading for small subset of customer in us-east-1 region.
Further internal development teams are checking on the root cause and possible steps that can be taken to mitigate the issue.
We will provide next update in approx 3 hours

INVESTIGATING 6 days ago - at 10/10/2025 04:46AM

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

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