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Outage in LogicMonitor

LogicMonitor Support Services Temporarily Unavailable Due to Scheduled Salesforce Maintenance

Resolved Minor
October 22, 2026 - Started 19 days ago - Lasted about 2 hours
Official incident page

Incident Report

LogicMonitor Support is currently experiencing a temporary service disruption due to ongoing maintenance of Salesforce Service Cloud, our support ticketing platform. During this maintenance window, customers may be unable to submit or receive updates on support tickets or connect with our Technical Support team through live chat. We are monitoring the situation and will restore normal support operations as soon as Salesforce Service Cloud becomes available. We apologize for the inconvenience and appreciate your patience and understanding. We will provide further updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 10/23/2026 06:06AM

This incident has been resolved.

INVESTIGATING 19 days ago - at 10/23/2026 04:39AM

Our support services remain impacted as Salesforce Service Cloud is currently unavailable.

We continue to monitor the situation and will provide further updates as soon as additional information becomes available.

Thank you for your continued patience and understanding.

INVESTIGATING 19 days ago - at 10/23/2026 03:45AM

LogicMonitor Support is currently experiencing a temporary service disruption due to ongoing maintenance of Salesforce Service Cloud, our support ticketing platform.

During this maintenance window, customers may be unable to submit or receive updates on support tickets or connect with our Technical Support team through live chat.

We are monitoring the situation and will restore normal support operations as soon as Salesforce Service Cloud becomes available.

We apologize for the inconvenience and appreciate your patience and understanding. We will provide further updates as they become available.

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