Outage in Lone Wolf Technologies

Authentisign 2.0, ZipFormPlus, and TransactionDesk Incident

Resolved Minor
July 01, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

Authentisign 2.0, ZipFormPlus, and TransactionDesk performance is currently degraded due to connection issues within Azure and our Data Centers. Our engineers are currently working with Microsoft team to identify the solution. We will keep you posted.
Components affected
Lone Wolf Technologies Authentisign 2.0 Lone Wolf Technologies Transactions (TransactionDesk Edition) Lone Wolf Technologies Transactions (zipForm Edition)

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/01/2025 09:01PM

Microsoft made a change on their end that fixed the issue. We have confirmed that the integration between Authentisign 2.0, TransactionDesk, and ZipformPlus is now back to normal performance.

We are now waiting for Microsoft to provide the root cause.

INVESTIGATING 4 months ago - at 07/01/2025 06:44PM

We implemented a workaround to restore service. We are starting to see the integrations working. We are still working with the Microsoft team on a permanent fix.
We will keep you posted.

INVESTIGATING 4 months ago - at 07/01/2025 03:37PM

Authentisign 2.0, ZipFormPlus, and TransactionDesk performance is currently degraded due to connection issues within Azure and our Data Centers. Our engineers are currently working with Microsoft team to identify the solution. We will keep you posted.

Latest Lone Wolf Technologies outages

Foundation and AS2 alert - Please be advised - 1 day ago
Notification of issue affecting Transactions (TransactionDesk Edition) - about 1 month ago
Authentisign Incident - 3 months ago
Intermittent Incident - 4 months ago
General Incident - 8 months ago

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