Outage in Lone Wolf Technologies
Signing Issues
Resolved MinorIncident Report
We are investigating an issue affecting users when preparing signings. ZipForms is the most affected application.
Users may encounter an error that prevents them from continuing with the signing.
Workaround: Resume the signing draft from the eSign tab, or select the document from the Documents tab and click eSign.
We are actively investigating the issue and will provide updates as more information becomes available.
Components affected
Lone Wolf Technologies Authentisign 2.0 Lone Wolf Technologies Transactions (zipForm Edition) Lone Wolf Technologies Transactions (TransactionDesk Edition)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/10/2026 11:24PM
This incident has been resolved.
IDENTIFIED
20 days ago - at 08/10/2026 11:03PM
The issue has been resolved for most users. Most users should now be able to prepare signings as expected.
We have had some reports of transact users still experiencing issues. Our team continues to monitor that situation and will keep users updated.
INVESTIGATING
20 days ago - at 08/10/2026 08:37PM
Our team continues to investigate the issue, and we have not yet identified the underlying cause. The issue remains ongoing, and we are actively working toward a resolution. We will provide another update as soon as more information becomes available.
INVESTIGATING
20 days ago - at 08/10/2026 07:12PM
Our team continues to investigate the issue affecting users when preparing signings. The issue remains ongoing, and no resolution is available at this time.
We will provide another update as soon as more information becomes available.
INVESTIGATING
20 days ago - at 08/10/2026 06:39PM
We are investigating an issue affecting users when preparing signings. ZipForms is the most affected application.
Users may encounter an error that prevents them from continuing with the signing.
Workaround: Resume the signing draft from the eSign tab, or select the document from the Documents tab and click eSign.
We are actively investigating the issue and will provide updates as more information becomes available.
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