Outage in Loop Returns

Intermittent issues when logging in to Loop admin

Resolved Minor
March 19, 2025 - Started about 1 month ago - Lasted about 2 hours

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Outage Details

We are currently investigating an issue with signing up and logging into the Loop admin. Users may experience being redirected to the Loop demo page.
Components affected
Loop Returns Admin Portal
Latest Updates ( sorted recent to last )
about 1 month ago - at 03/19/2025 09:07PM

We are currently investigating an issue with signing up and logging into the Loop admin. Users may experience being redirected to the Loop demo page.

Latest Loop Returns outages

Login page down for some merchants due to Auth0 incident - 10 days ago
Returns unable to be created - 14 days ago
Errors During Order Lookups - 23 days ago
Canada Post Label Generation Issues - 2 months ago
Experiencing issue with Klaviyo notifications - 3 months ago

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