Delay in Processing Notifications and External Service Updates

We are currently investigating a delay in processing some notifications and service updates, including return confirmations, system alerts, and certain third-party integrations.

These delays do not affect the core functionality of our platform, and no data has been lost.

We've identified the source of the increased job volume and have temporarily expanded processing capacity to reduce delays.

Job processing times are improving, and we’re continuing to monitor the system closely while investigating any additional contributing factors. We’ll share further updates as we progress.

Job volume and wait times remain elevated. Our team is actively investigating the root cause and exploring ways to distribute load more effectively to reduce individual job delays.

We appreciate your continued patience as we work to restore full performance.

We've deployed additional resources and isolated the job responsible for the slowdown to prevent further impact to time-sensitive queues.

Job processing is actively underway, and we are closely monitoring the system to ensure continued progress.