Outage in Loop Returns
Seeing failures from a third party system impacting order lookup
Resolved Minor
March 09, 2026 - Started 1 day ago
- Lasted 8 minutes
Incident Report
Summary AI Generated
Loop Returns experienced intermittent failures in order lookups due to issues with a third-party system, affecting the Returns Portal, Admin Portal, Returns API, and 3rd Party Integrations. The incident impacted only a small percentage of order lookups while all other Loop systems remained operational. The service disruption lasted 8 minutes before being resolved.
Loop is seeing intermittent issues with order lookups based on failures from a third-party system
Components affected
Loop Returns Returns Portal Loop Returns Admin Portal Loop Returns Returns API Loop Returns 3rd Party IntegrationsNeed to monitor Loop Returns outages?
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Latest Updates ( sorted recent to last )
1 day ago - at 03/09/2026 12:08PM
Loop is seeing intermittent issues with order lookups based on failures from a third-party system
1 day ago - at 03/09/2026 12:13PM
All other Loop systems are operational - this is only impacting a small percentage of order lookups.
Latest Loop Returns outages
Admin workflows page inaccessible - 7 days ago
Degraded System Performance - about 2 months ago
Returns not Processing - about 2 months ago
Degraded Returns Performance - [Returns system] - 3 months ago
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