Outage in Loop Returns

Analytics service reporting degraded performance

Resolved Minor
June 26, 2025 - Started 5 days ago - Lasted about 2 hours

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Outage Details

The analytics service used by Loop is currently down. Merchant reporting in the Admin is affected.
Components affected
Loop Returns Returns Portal Loop Returns Admin Portal Loop Returns Returns API Loop Returns 3rd Party Integrations
Latest Updates ( sorted recent to last )
5 days ago - at 06/26/2025 02:18PM

The analytics service used by Loop is currently down. Merchant reporting in the Admin is affected.

Latest Loop Returns outages

Intermittent service on Admin portal - about 17 hours ago
Canada Post Scheduled Maintenance – June 30 to July 2 - 1 day ago
Delay in Processing Notifications and External Service Updates - 15 days ago
Drop in Offset Orders - 15 days ago
[Logistics]: Investigating a small number of label generation failures. - 19 days ago

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