Outage in Loopio

Partial Outage: Library Search (NA)

Resolved Major

July 07, 2026 - Started 30 days ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently experiencing a partial outage impacting customers in the North America region only. Customers may encounter errors and timeouts when using Library Search and Library Search within Projects, and may be unable to utilize their Library during this time. Our Engineering team has identified the issue and is actively working on a fix. We will provide an update as soon as more information is available.

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 07/08/2026 04:41AM

This incident has been resolved.

MONITORING 29 days ago - at 07/07/2026 01:38PM

This incident has been resolved. Customers in the North America region may have experienced errors and timeouts when using Library Search and Library Search within Projects. The fix has been deployed and Engineering is continuing to monitor to confirm full stability.
We apologize for any inconvenience this may have caused.

IDENTIFIED 30 days ago - at 07/07/2026 01:08PM

We are currently experiencing a partial outage impacting customers in the North America region only. Customers may encounter errors and timeouts when using Library Search and Library Search within Projects, and may be unable to utilize their Library during this time.

Our Engineering team has identified the issue and is actively working on a fix. We will provide an update as soon as more information is available.

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