Outage in Loopio
Automated Answers Unavailable
Resolved MajorIncident Report
Summary AI Generated
Loopio's Automated Answers feature was unavailable for approximately 3.6 hours, preventing users from generating answers automatically. During the outage, alternative options such as Magic, library search, and manual AI-generated answers remained available. The engineering team identified and resolved the issue, restoring full functionality.
Loopio is currently experiencing an issue with Automated Answers, which is affecting the ability to generate answers.
During this time, you can still make use of magic, your library search, or manually generating your answer with AI.
We recognize the impact this may have on your team’s workflow and sincerely appreciate your understanding while our team is working diligently to restore full functionality.
If you need assistance in the meantime, please contact our Support Team at support@loopio.com.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/14/2026 04:53PM
This incident has been resolved.
Automated Answers is now fully operational.
We sincerely apologize for the disruption and appreciate your patience as we worked to restore service.
If you continue to experience any issues, please reach out to our Support Team at support@loopio.com
IDENTIFIED
12 days ago - at 08/14/2026 01:32PM
Our Engineering team has now identified the issue and is actively working on a fix. We will continue to provide updates as soon as more information is available.
INVESTIGATING
12 days ago - at 08/14/2026 01:17PM
Loopio is currently experiencing an issue with Automated Answers, which is affecting the ability to generate answers.
During this time, you can still make use of magic, your library search, or manually generating your answer with AI.
We recognize the impact this may have on your team’s workflow and sincerely appreciate your understanding while our team is working diligently to restore full functionality.
If you need assistance in the meantime, please contact our Support Team at support@loopio.com.
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