Outage in Loops

Delays in sending email

Resolved Minor
March 12, 2025 - Started 3 months ago - Lasted about 7 hours
Official incident page

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Outage Details

Marketing email sending queues are delayed in processing their payloads. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/12/2025 11:48PM

This incident has been resolved.

MONITORING 3 months ago - at 03/12/2025 09:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 03/12/2025 08:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 03/12/2025 07:51PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/12/2025 05:12PM

Marketing email sending queues are delayed in processing their payloads.

We are currently investigating this issue.

Latest Loops outages

Increased 500 status codes - about 1 month ago
Email sending delay - 3 months ago
Intermittent 500 Errors - 4 months ago
High Latency - 7 months ago

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