Outage in Loops

increased rate of 500 level responses

Resolved Minor
August 20, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Loops API Loops App Loops Loops Campaigns Loops Transactional
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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/20/2025 06:51PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 08/20/2025 05:45PM

we have applied a change and are continuing to monitor

INVESTIGATING about 2 months ago - at 08/20/2025 05:30PM

We are currently investigating this issue.

Latest Loops outages

Outbound Webhooks - 1 day ago
Increased 500 errors - about 1 month ago
Increased 500 status codes - 6 months ago
Delays in sending email - 7 months ago
Email sending delay - 8 months ago

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