Lovable experienced a 6.2-hour incident where some users could not upload files (images, screenshots, PDFs, and documents) to the project AI chat due to antivirus and firewall software blocking uploads to the cloud storage provider. The issue was resolved by having antivirus vendors remove blocks on the affected domains, with users able to work around the problem by allowlisting the storage URL in their security software.
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We have received confirmation from relevant Antivirus vendors that blocks related to the affected domains will be removed.
We've traced this to antivirus/firewall software blocking uploads to our cloud storage provider. Affected users can resolve it by allowlisting https://storage.googleapis.com/* in their antivirus or firewall. Most uploads are unaffected; we're investigating broader mitigations.
We're currently investigating an issue affecting file uploads in the Lovable project AI chat. Some users are experiencing failures when trying to attach or paste files (images, screenshots, PDFs, and other document types).
Our team is actively working to identify and resolve the root cause. We'll provide updates as we learn more.
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