Reports of connection timeouts affecting users in Egypt

Thank you for your patience while we sort this out.

In the meantime, here are two workarounds depending on your setup:

- If you purchased a custom domain through Lovable: Please reach out to support@lovable.dev "support@lovable.dev": mailto:support@lovable.dev. We've made platform changes to proxy these domains around the suspected block, and our team can get you set up.

- If you have a custom domain and users in Egypt: We recommend connecting your domain through a proxy, which resolves to an IP address that isn't affected. You can find step-by-step instructions here: https://docs.lovable.dev/features/custom-domain#advanced-use-a-cdn-or-reverse-proxy

We'll share another update as soon as we have more news.

We're continuing to work with Egyptian authorities to resolve a suspected block affecting some sites. Thank you for your patience while we sort this out.

In the meantime, here are two workarounds depending on your setup:

- If you purchased a custom domain through Lovable: Please reach out to support@lovable.dev. We've made platform changes to proxy these domains around the suspected block, and our team can get you set up.

- If you have a custom domain and users in Egypt: We recommend connecting your domain through a proxy, which resolves to an IP address that isn't affected. You can find step-by-step instructions here: https://docs.lovable.dev/features/custom-domain#advanced-use-a-cdn-or-reverse-proxy

We'll share another update as soon as we have more news.

For customers with websites that have users in Egypt we recommend connecting your custom domain as a proxy which will resolve to an IP address that is not blocked. More information here on how to do this https://docs.lovable.dev/features/custom-domain#advanced-use-a-cdn-or-reverse-proxy

Lovable apps that have custom domains registered are experiencing connectivity issues for users based in Egypt. We are working to identify a potential block by a governing body or ISP and we will update when we have more information.

Our metrics are showing that traffic originating from Egypt has returned back to normal levels and we are continuing to engage with any customers who are still reporting that their lovable hosted websites are blocked in the region. If you are still unable to connect to lovable apps from within Egypt please reach out to support@lovable.dev "support@lovable.dev": mailto:support@lovable.dev to let us know.

We are continuing to investigate reports of connection timeouts and more generally the availability of lovable websites in Egypt and will continue to update our customers as we uncover more information.

We are currently investigating reports of connection timeouts affecting users in Egypt and nearby regions attempting to access Lovable-hosted previews and custom domains. Users in these areas may experience ERR_CONNECTION_TIMED_OUT or ERR_CONNECTION_REFUSED errors when trying to reach their sites.

We have confirmed that access works normally via VPN, and we are actively working to determine the root cause. We will provide updates as soon as we have more information. We apologize for any disruption this may cause.