Outage in Lucidchart

Incident with lucid.app

Resolved Major

September 28, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating the issue.

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 09/28/2022 04:25PM

A second fix is implemented and we are monitoring for further issues.

MONITORING over 3 years ago - at 09/28/2022 03:44PM

After monitoring, the fix has partially resolved the incident. We are actively working to fully resolve the incident.

MONITORING over 3 years ago - at 09/28/2022 03:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 09/28/2022 02:30PM

We have identified the root cause of the issue and are working to resolve it.

INVESTIGATING over 3 years ago - at 09/28/2022 02:29PM

We are investigating the issue.

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