Outage in Lucidchart

Site wide instability

Resolved Minor

February 12, 2019 - Started almost 7 years ago - Lasted about 3 years
Official incident page

Incident Report

At 2:22 p.m. Mountain Time one of our central load balancers entered into a degraded state causing 1/12 of our internal network traffic to be impacted. We identified the degraded load balancer and have removed it out of service. We have also created additional monitoring to ensure that this type of issue does not happen again.

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Latest Updates ( sorted recent to last )

RESOLVED almost 7 years ago - at 02/13/2019 11:56PM

At 2:22 p.m. Mountain Time one of our central load balancers entered into a degraded state causing 1/12 of our internal network traffic to be impacted.

We identified the degraded load balancer and have removed it out of service. We have also created additional monitoring to ensure that this type of issue does not happen again.

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