Outage in LUMASERV

Cloud storage performance issues

Resolved Minor
January 04, 2023 - Started almost 3 years ago - Lasted 14 days
Official incident page

Incident Report

Since 9.42am we are encountering a performance issue at our cloud storage which is based on CEPH. Our technicians are currently investigating the cause and we will keep you updated here.
Components affected
LUMASERV Reseller-Interface [reseller.lumaserv.com] LUMASERV NICAPI - Rest [v1] LUMASERV docs.nicapi.eu LUMASERV CEPH-Storage

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/17/2023 10:25PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 01/04/2023 09:18AM

We've identified the problem and the systems look stable since 9.56am.

INVESTIGATING almost 3 years ago - at 01/04/2023 09:00AM

Since 9.42am we are encountering a performance issue at our cloud storage which is based on CEPH. Our technicians are currently investigating the cause and we will keep you updated here.

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