Outage in LUMASERV

Major outage of our compute infrastructure in FRA-2

Resolved Major
December 05, 2024 - Started 12 months ago - Lasted about 20 hours
Official incident page

Incident Report

We're currently experiencing a major outage on our compute infrastructure in our FRA-2 location. We're investigating the issue and will provide additional information soon
Components affected
LUMASERV Cloud server hosts

Need to monitor LUMASERV outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 12/06/2024 09:40AM

All systems and services have been stable since the recovery and the normal operational state has been fully recovered. The root cause was a power outage in one of our locations. We don't have information about the exact cause yet but are in contact with the datacenter provider to get more information about the incident. To ensure that a similar incident can be preempted or mitigated, we will do an internal review and inform you about our steps as soon as this has been completed.

MONITORING 12 months ago - at 12/05/2024 10:14PM

All services are running as expected again. We will keep monitoring and let the incident open till we publish an official statement tomorrow.

MONITORING 12 months ago - at 12/05/2024 06:00PM

We brought all services back up and are closely monitoring them

IDENTIFIED 12 months ago - at 12/05/2024 02:27PM

We are currently booting all affected servers again. The services will be back online in the next minutes.

IDENTIFIED 12 months ago - at 12/05/2024 02:22PM

We've identified the issue and are working on recovering all services ASAP

INVESTIGATING 12 months ago - at 12/05/2024 01:54PM

We're currently experiencing a major outage on our compute infrastructure in our FRA-2 location. We're investigating the issue and will provide additional information soon

Latest LUMASERV outages

Packet loss via routes of AS48314 - about 2 months ago
Single Hypervisor Outage - about 1 year ago
Network outage in FRA - about 1 year ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook