Outage in LUMASERV
Upstream packet loss
Resolved MinorIncident Report
We have identified packet loss to one of our upstream providers, routes have been switched. We will be monitoring the situation.
Components affected
LUMASERV Core NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 06/19/2026 12:36PM
The issue was caused by unstable firmware on the core router of one of our upstream providers. The firmware has now been updated, and the routes have been returned to their previous state.
IDENTIFIED
29 days ago - at 06/19/2026 09:46AM
We have identified packet loss to one of our upstream providers, routes have been switched. We will be monitoring the situation.
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