Outage in Luminary
Client presentation generation instability
Resolved Minor
October 23, 2025 - Started 8 days ago
- Lasted about 2 hours
Incident Report
This is preventing generation of PDFs for some, but not all, client presentations.
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 10/23/2025 05:38PM
An upstream provider seems to have resolved its instability, and we're seeing PDF creations succeed consistently once more. We'll continue monitoring to ensure complete resolution of the issue.
INVESTIGATING
8 days ago - at 10/23/2025 05:27PM
This is preventing generation of PDFs for some, but not all, client presentations.
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Document OCR is failing consistently - about 1 month ago
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