Outage in Luminary
Document processing intermittently failing
Resolved Minor
April 20, 2026 - Started 21 days ago
- Lasted about 19 hours
Incident Report
We're seeing some percentage of document uploads failing to generate a summary and occasionally generate downstream suggestions. We've identified the issue and are implementing a resolution, which should be complete in the next hour. Summary generation should succeed on retry.
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Latest Updates ( sorted recent to last )
MONITORING
21 days ago - at 04/20/2026 06:42PM
A change has been deployed that resolves the issue for all newly-uploaded documents. Over the next hour, we will be re-running processing for documents that were impacted by this issue and ill update again once that is complete.
IDENTIFIED
21 days ago - at 04/20/2026 05:06PM
We're seeing some percentage of document uploads failing to generate a summary and occasionally generate downstream suggestions. We've identified the issue and are implementing a resolution, which should be complete in the next hour. Summary generation should succeed on retry.
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