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Outage in Lumos

Delay in processing activity log events

Resolved Minor
June 05, 2025 - Started 11 months ago - Lasted about 20 hours
Official incident page

Incident Report

We are aware of an issue resulting in delayed processing of Activity Log events. Customers visiting the Activity Log may see entries appearing approximately 10-12 hours after the ‘Ended’ timestamp of those events. We are actively investigating the issue and will provide regular updates.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/06/2025 06:32PM

The Activity Log queue is now back to normal functionality! This issue is resolved.

MONITORING 11 months ago - at 06/06/2025 01:52PM

The root cause has been identified and addressed, and the event queue is continuing to drain. We will provide further updates as soon as we have them.

MONITORING 11 months ago - at 06/06/2025 12:57AM

Our engineers have found the root cause of the issue causing the delay in Activity Log events. We're working to implement a fix to drain the queue as quickly as possible.

IDENTIFIED 11 months ago - at 06/05/2025 11:15PM

The team has identified that any events taking place after 5am EST on 6/5 will take ~1 day to register. Rest assured, these events are being logged as expected, but the display in the Activity Log is indeed delayed.

INVESTIGATING 11 months ago - at 06/05/2025 10:45PM

The team is continuing to investigate the root cause.

INVESTIGATING 11 months ago - at 06/05/2025 10:45PM

We are aware of an issue resulting in delayed processing of Activity Log events.

Customers visiting the Activity Log may see entries appearing approximately 10-12 hours after the ‘Ended’ timestamp of those events.

We are actively investigating the issue and will provide regular updates.

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