Outage in Lumos
Delay in processing activity log events
Resolved MinorIncident Report
We are aware of an issue resulting in delayed processing of Activity Log events.
Customers visiting the Activity Log may see entries appearing approximately 10-12 hours after the ‘Ended’ timestamp of those events.
We are actively investigating the issue and will provide regular updates.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/06/2025 06:32PM
The Activity Log queue is now back to normal functionality! This issue is resolved.
MONITORING
10 months ago - at 06/06/2025 01:52PM
The root cause has been identified and addressed, and the event queue is continuing to drain. We will provide further updates as soon as we have them.
MONITORING
10 months ago - at 06/06/2025 12:57AM
Our engineers have found the root cause of the issue causing the delay in Activity Log events. We're working to implement a fix to drain the queue as quickly as possible.
IDENTIFIED
10 months ago - at 06/05/2025 11:15PM
The team has identified that any events taking place after 5am EST on 6/5 will take ~1 day to register. Rest assured, these events are being logged as expected, but the display in the Activity Log is indeed delayed.
INVESTIGATING
10 months ago - at 06/05/2025 10:45PM
The team is continuing to investigate the root cause.
INVESTIGATING
10 months ago - at 06/05/2025 10:45PM
We are aware of an issue resulting in delayed processing of Activity Log events.
Customers visiting the Activity Log may see entries appearing approximately 10-12 hours after the ‘Ended’ timestamp of those events.
We are actively investigating the issue and will provide regular updates.
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