Outage in Lunar

Issue with Incoming MobilePay Transactions

Resolved Minor
March 05, 2025 - Started about 2 months ago - Lasted about 1 hour

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Outage Details

We are currently experiencing an issue with all incoming MobilePay transactions. This means that if customers send an amount via MobilePay to a Lunar account, the funds will not appear immediately. Sending MobilePay transactions and receiving and sending regular transfers are not affected. Our team is actively investigating the issue, and we will keep you updated as we make progress.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 months ago - at 03/05/2025 09:28AM

We have identified the issue and found that MobilePay is currently experiencing problems with its infrastructure provider. Unfortunately, there is nothing we can do at this time, but we will continue to monitor the situation closely and keep you updated.

You can follow the incident on MobilePay's status page here: https://status.vippsmobilepay.com/

INVESTIGATING about 2 months ago - at 03/05/2025 09:08AM

We are currently experiencing an issue with all incoming MobilePay transactions.

This means that if customers send an amount via MobilePay to a Lunar account, the funds will not appear immediately.

Sending MobilePay transactions and receiving and sending regular transfers are not affected.

Our team is actively investigating the issue, and we will keep you updated as we make progress.

Latest Lunar outages

Top-Up Function Unavailable in the App - 22 days ago
Transfers Not Showing on Lunar Accounts - 28 days ago
Delays in MobilePay transactions from yesterday - 29 days ago
Issues with Transfers - about 1 month ago
Issues with our phone system - about 1 month ago

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