Outage in Lunar

Delays in MobilePay transactions from yesterday

Resolved Minor
April 01, 2025 - Started about 2 months ago - Lasted about 3 hours

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Outage Details

Our Bank Central (BEC) and MobilePay are currently investigating an issue with MobilePay transactions from yesterday (31/03/2025) that have not yet been credited to customers' accounts. BEC has confirmed that all transfers were processed around 10:00 PM yesterday. At this time, we are closely monitoring updates and will keep you updated as soon as we receive more information.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 months ago - at 04/01/2025 08:33AM

Our bank central (BEC) has been in contact with Danske Bank regarding reports that MobilePay recipients have not yet received their payments.

Danske Bank has confirmed a lot of payments are still pending.

Although no specific timeline has been given, they expect the issue to be resolved later today.

We will update you as soon as we receive more information.

IDENTIFIED about 2 months ago - at 04/01/2025 07:54AM

Our Bank Central (BEC) and MobilePay are currently investigating an issue with MobilePay transactions from yesterday (31/03/2025) that have not yet been credited to customers' accounts.

BEC has confirmed that all transfers were processed around 10:00 PM yesterday.

At this time, we are closely monitoring updates and will keep you updated as soon as we receive more information.

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