Outage in Lunar

Top-Up Function Unavailable in the App

Resolved Minor
March 20, 2025 - Started about 2 months ago - Lasted 1 day

Need to monitor Lunar outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Lunar, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an issue preventing customers from using the top-up function in the app. This affects all top-up methods, including Card, Apple Pay, Swish, and others. We are working to resolve the issue and will keep you updated as we make progress.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 months ago - at 03/21/2025 08:55AM

The issue has been resolved, and customers can now top up with all solutions again.

We apologize for the downtime.

IDENTIFIED about 2 months ago - at 03/20/2025 09:05PM

We're almost done fixing the issue and expect everything to be back to normal by tomorrow.

We'll post an update here once the service is available again.

IDENTIFIED about 2 months ago - at 03/20/2025 01:46PM

We’re still working on fixing the issue that’s preventing customers from topping up via Swish. We don’t have an exact timeline for when it will be resolved, but we’re actively working on it.

IDENTIFIED about 2 months ago - at 03/20/2025 11:18AM

We have implemented a fix that has resolved the issue with our top-up function for most methods. However, the Swish top-up function is still unavailable, and we are actively working to resolve this.

IDENTIFIED about 2 months ago - at 03/20/2025 10:11AM

We have identified the issue and are actively working on resolving it.

In the meantime, we recommend using an Account-to-Account transfer as an alternative while this is being worked on.

IDENTIFIED about 2 months ago - at 03/20/2025 09:07AM

We are currently experiencing an issue preventing customers from using the top-up function in the app.

This affects all top-up methods, including Card, Apple Pay, Swish, and others.

We are working to resolve the issue and will keep you updated as we make progress.

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook