Outage in Lunar

Issues with our phone system

Resolved Major
July 30, 2025 - Started 2 days ago - Lasted about 2 hours

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Outage Details

We are currently experiencing issues with our phone system that are preventing customers from reaching us. Our team is actively investigating the problem, and we will keep you updated as we make progress.
Latest Updates ( sorted recent to last )
INVESTIGATING 2 days ago - at 07/30/2025 07:55AM

We are continuing to investigate the issue, but the exact cause has not yet been identified.

In the meantime, we have established a temporary phone number for you to reach our customer support team: +45 78 71 40 30.

(Please note that this is only a temporary number, and we do not recommend saving it.)

INVESTIGATING 2 days ago - at 07/30/2025 07:24AM

We are currently experiencing issues with our phone system that are preventing customers from reaching us.

Our team is actively investigating the problem, and we will keep you updated as we make progress.

Latest Lunar outages

Issues with our phone system - about 1 month ago
Issues with Connect bank - about 1 month ago

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