Outage in Lunar
Swish Top-Ups May Be Delayed
Resolved Minor
January 18, 2026 - Started 2 days ago
- Lasted about 9 hours
Incident Report
We are currently investigating an issue affecting top-ups made via Swish.
We are looking into why Swish is returning unexpected responses and working to identify the root cause.
As a result, top-ups via Swish may be delayed for all customers until the issue is resolved. Once the issue is resolved, we will ensure that all pending top-ups are processed as quickly as possible.
We will keep you updated as soon as more information becomes available.
Need to monitor Lunar outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 01/18/2026 09:02PM
A fix has been implemented and is working as expected.
We are currently processing the backlog of delayed transfers and posting them to customer accounts.
We’ll provide another update as soon as an estimated completion time is available.
IDENTIFIED
2 days ago - at 01/18/2026 05:35PM
We are continuing to work on the issue.
No new updates at this time.
IDENTIFIED
2 days ago - at 01/18/2026 02:56PM
We have now identified the root cause of the issue.
Our team is now working on implementing a fix.
We will keep you informed as more information becomes available.
INVESTIGATING
2 days ago - at 01/18/2026 12:48PM
We are currently investigating an issue affecting top-ups made via Swish.
We are looking into why Swish is returning unexpected responses and working to identify the root cause.
As a result, top-ups via Swish may be delayed for all customers until the issue is resolved. Once the issue is resolved, we will ensure that all pending top-ups are processed as quickly as possible.
We will keep you updated as soon as more information becomes available.
Latest Lunar outages
Mobilepay transfers are currently delayed - about 8 hours ago
Issues with our chat function - 11 days ago
Issues with International Transfers - about 1 month ago
Phone Support Temporarily Unavailable - about 2 months ago
Problems with 'Help & Support' for Android users - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5420 services available
Integrations with
