Outage in Lunar
Limited Card Service Availability
Resolved Minor
January 27, 2026 - Started 1 day ago
- Lasted about 5 hours
Incident Report
NETS is currently experiencing technical issues. This means that some customers are temporarily unable to order, freeze, block, reopen, or close their cards.
We have contacted NETS, and they are working to resolve the issue.
If a card needs to be blocked immediately, customers can contact NETS directly at the following phone number: +45 72 11 20 13
We will keep you updated as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 01/27/2026 09:34PM
NETS has now implemented a fix, and we can confirm that it’s working.
We have not received any timeouts in the past 5 minutes.
We will keep monitoring for a while to make sure that everything is back to normal.
MONITORING
1 day ago - at 01/27/2026 07:21PM
We currently have no new updates, other than that they are working to resolve the issue as quickly as possible.
We are continuing to monitor the situation and will keep you updated as soon as more information becomes available.
MONITORING
1 day ago - at 01/27/2026 02:58PM
NETS is currently experiencing technical issues. This means that some customers are temporarily unable to order, freeze, block, reopen, or close their cards.
We have contacted NETS, and they are working to resolve the issue.
If a card needs to be blocked immediately, customers can contact NETS directly at the following phone number: +45 72 11 20 13
We will keep you updated as soon as more information becomes available.
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