Incident Report
We are currently experiencing an issue where some customers are being charged twice for MobilePay card payments.
This is caused by a problem at MobilePay and not on our end. MobilePay has confirmed the issue and their technicians are working on it.
Our team is monitoring the situation closely.
We will provide an update once more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
about 10 hours ago - at 10/15/2026 02:01PM
MobilePay has identified the issue but does not yet have a solution.
We continue to monitor the situation closely and will provide an update once more information becomes available.
MONITORING
about 13 hours ago - at 10/15/2026 11:16AM
We are currently experiencing an issue where some customers are being charged twice for MobilePay card payments.
This is caused by a problem at MobilePay and not on our end. MobilePay has confirmed the issue and their technicians are working on it.
Our team is monitoring the situation closely.
We will provide an update once more information becomes available.
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