Outage in Luno

Slow account verification in Indonesia

Resolved Minor
January 29, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.

Outage Details

Customers signing up with Luno for the first time or customers wanting to verify to another level may see delays, this looks to be an issue with a third party we make use of. We're working with them to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/29/2025 08:09PM

No further issues, verification times have returned to normal.
Thanks for your patience.

IDENTIFIED 7 days ago - at 01/29/2025 06:14PM

Customers signing up with Luno for the first time or customers wanting to verify to another level may see delays, this looks to be an issue with a third party we make use of.

We're working with them to resolve the issue.

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