Outage in Luno

Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia

Resolved Minor
February 10, 2025 - Started 30 days ago - Lasted 2 days
Official incident page

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Outage Details

The 11th of February 2025 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 12th of February 2025. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934 __ Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia. 11hb Februari 2025 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 12hb Februari 2025
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 02/12/2025 01:27AM

Withdrawals are now being processed as scheduled. Thank you

INVESTIGATING 30 days ago - at 02/10/2025 07:30AM

The 11th of February 2025 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 12th of February 2025.

Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934

__

Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia.

11hb Februari 2025 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 12hb Februari 2025

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