Outage in Luno

Delayed withdrawals in South Africa

Resolved Minor
February 13, 2025 - Started 27 days ago - Lasted 5 days
Official incident page

IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.

Outage Details

We have identified an issue that may cause longer than normal processing time for both express and normal withdrawals for customers. We are currently working with our 3rd party banking partner to resolve this issue. We apologise for any inconvenience caused. We will update you as soon as we have further information.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 02/18/2025 09:38AM

We do not see any further delays with withdrawals.

We appreciate your understanding in this matter.

IDENTIFIED 26 days ago - at 02/14/2025 08:24AM

Update:

Some customers may still experience longer than normal processing times.

We are still working with our 3rd party banking partner to resolve this issue as soon as possible.

IDENTIFIED 27 days ago - at 02/13/2025 01:55PM

We have identified an issue that may cause longer than normal processing time for both express and normal withdrawals for customers.

We are currently working with our 3rd party banking partner to resolve this issue.

We apologise for any inconvenience caused.

We will update you as soon as we have further information.

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