Outage in Luno

Delayed deposits and withdrawals in Nigeria

Resolved Minor

May 06, 2025 - Started 12 months ago - Lasted 2 days
Official incident page

Incident Report

We are experiencing delayed withdrawals due to intermittent downtime with our payment provider. We will provide further updates as soon as they become available.

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/08/2025 06:59AM

The backlog of withdrawal and deposit transactions has been successfully cleared. All pending transactions have now been processed.

We continue to monitor the situation actively and are in close contact with our payment provider to ensure the stability of our services.

Thank you for your patience and understanding.

IDENTIFIED 12 months ago - at 05/06/2025 11:54AM

Due to our payment provider's intermittent issues, withdrawals are currently delayed. Deposits may also be affected.

We are in contact with them and working to resolve this as quickly as possible.

We will provide updates as soon as possible.

IDENTIFIED 12 months ago - at 05/06/2025 10:15AM

We are experiencing delayed withdrawals due to intermittent downtime with our payment provider.

We will provide further updates as soon as they become available.

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