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Outage in Luno

Delayed balance updates

Resolved Minor
May 14, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We saw some issues with delayed balance updates for some customers which has been mitigated. Our team will continue to monitor for any further issues and add updates accordingly.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/14/2025 02:34PM

This issue has now been fully resolved. Balance updates are functioning as expected, and no further delays have been observed. We will continue to monitor, but no additional impact is expected.

We appreciate your patience and apologise for any inconvenience this may have caused.

MONITORING 12 months ago - at 05/14/2025 01:11PM

We saw some issues with delayed balance updates for some customers which has been mitigated. Our team will continue to monitor for any further issues and add updates accordingly.

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