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Outage in Luno

Delayed OTP Issue For Users In South Africa

Resolved Minor
May 24, 2025 - Started 11 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing an issue with SMS OTP delays for South African customers. Our team is working on resolving this issue as soon as possible and will add and update here as soon as this is resolved. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/24/2025 01:55PM

This issue has been resolved. Thank you for you patience.

INVESTIGATING 11 months ago - at 05/24/2025 08:48AM

We are currently experiencing an issue with SMS OTP delays for South African customers. Our team is working on resolving this issue as soon as possible and will add and update here as soon as this is resolved. Thank you for your patience.

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