Outage in Luno

Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Resolved Minor

June 14, 2025 - Started 11 months ago - Lasted 3 days
Official incident page

Incident Report

Public holiday in South Africa on 16/06/2025. Banks will not process any payments on the day. Any withdrawals from Luno that we send to the banks won’t be processed until 17/06/2025. Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as normal according to our service level agreements. Please view our full withdrawal schedule via the link below: https://www.luno.com/help/articles/11000022934

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/17/2025 10:42AM

This incident has been resolved.

IDENTIFIED 11 months ago - at 06/14/2025 03:26PM

Public holiday in South Africa on 16/06/2025. Banks will not process any payments on the day.
Any withdrawals from Luno that we send to the banks won’t be processed until 17/06/2025.

Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934

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