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Outage in Luno

Database Maintenance

Resolved Minor
June 25, 2025 - Started 10 months ago - Lasted about 24 hours
Official incident page

Incident Report

Summary We are committed to providing you with the best possible service and, as part of our ongoing efforts to maintain and enhance our infrastructure, we will be performing scheduled maintenance on our database systems. Schedule Date: 26 June 2025 Time: 06:00 to 08:00 UTC Impact on Service During this maintenance window, you may experience intermittent access to our services. While we strive to minimise any disruption, there could be short periods where our services are temporarily unavailable. We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve our platform. Why This Maintenance is Necessary? Regular maintenance is crucial for ensuring the reliability, security, and performance of our database systems. This maintenance will allow us to implement necessary updates and improvements, ensuring that we continue to meet your expectations. We thank you for your patience and understanding as we work to improve our services. Your satisfaction is our top priority, and we are dedicated to providing you with a seamless and reliable experience.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/26/2025 06:37AM

This incident has been resolved.

IDENTIFIED 10 months ago - at 06/25/2025 07:09AM

Summary

We are committed to providing you with the best possible service and, as part of our ongoing efforts to maintain and enhance our infrastructure, we will be performing scheduled maintenance on our database systems.

Schedule

Date: 26 June 2025
Time: 06:00 to 08:00 UTC

Impact on Service

During this maintenance window, you may experience intermittent access to our services. While we strive to minimise any disruption, there could be short periods where our services are temporarily unavailable. We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve our platform.

Why This Maintenance is Necessary?

Regular maintenance is crucial for ensuring the reliability, security, and performance of our database systems. This maintenance will allow us to implement necessary updates and improvements, ensuring that we continue to meet your expectations.

We thank you for your patience and understanding as we work to improve our services. Your satisfaction is our top priority, and we are dedicated to providing you with a seamless and reliable experience.

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