Outage in Luno

Delayed withdrawals in Nigeria

Resolved Minor

July 11, 2025 - Started 10 months ago - Lasted about 24 hours
Official incident page

Incident Report

We are experiencing delayed withdrawals due to intermittent downtime with our payment provider. We are in contact with them and working to resolve this as quickly as possible. We will provide updates as soon as possible.

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/12/2025 01:20PM

Processing times for withdrawals are no longer delayed.

Thank you for your patience.

MONITORING 10 months ago - at 07/11/2025 05:39PM

The backlog of withdrawals has been successfully cleared. All withdrawal transactions are now being processed.

We continue to actively monitor the situation and are in close contact with our payment provider to ensure the ongoing stability of our services.

Thank you for your patience and understanding.

IDENTIFIED 10 months ago - at 07/11/2025 01:46PM

We are experiencing delayed withdrawals due to intermittent downtime with our payment provider.

We are in contact with them and working to resolve this as quickly as possible.

We will provide updates as soon as possible.

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