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Outage in Luno

Delayed bank withdrawals in Malaysia.

Resolved Minor
July 15, 2025 - Started 10 months ago - Lasted about 16 hours
Official incident page

Incident Report

There is a temporary delay with Malaysia withdrawals requested on the 15th of July 2025, 12:00 PM to 3:45 PM onwards. We’re working with the bank to get this resolved the soon. We will attempt to release the withdrawals during the next release. You can find the full withdrawal schedule here: https://www.luno.com/help/articles/11000022934 We apologise for the inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/16/2025 01:08AM

This incident is resolved

IDENTIFIED 10 months ago - at 07/15/2025 09:01AM

There is a temporary delay with Malaysia withdrawals requested on the 15th of July 2025, 12:00 PM to 3:45 PM onwards. We’re working with the bank to get this resolved the soon.

We will attempt to release the withdrawals during the next release.
You can find the full withdrawal schedule here: https://www.luno.com/help/articles/11000022934

We apologise for the inconvenience caused.

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