IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.
Outage Details
We have identified an issue that is causing delays for profile verifications for new South African customers.
Customers may experience a delay when signing up for a new Luno account.
Unfortunately, this is due to a 3rd party provider issue and is not in our control.
We are working with them to resolve this as soon as possible
Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 08/04/2025 09:53AM
Update:
We are no longer seeing any delays with verifications for customer accounts.
Verifications should be working as normal.
We appreciate your understanding in matter
IDENTIFIED
about 5 hours ago - at 08/04/2025 07:23AM
We have identified an issue that is causing delays for profile verifications for new South African customers.
Customers may experience a delay when signing up for a new Luno account.
Unfortunately, this is due to a 3rd party provider issue and is not in our control.
We are working with them to resolve this as soon as possible
Latest Luno outages
Delayed withdrawals in Kenya - about 2 hours ago
Bundles temporarily unavailable - 4 days ago
Degraded performance on our exchange - 5 days ago
Delayed Order Updates Over Public Userstreams in ZA - 7 days ago
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