Outage in Luno
Delayed Withdrawals in Kenya
Resolved MinorIncident Report
We have identified an issue that is causing customers to experience longer-than-normal withdrawal processing times when attempting to withdraw funds.
We are working with our payment provider to resolve this issue.
We will provide updates as soon as we can. We apologise for any inconvenienced caused
Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/03/2025 09:30AM
This incident has been resolved.
IDENTIFIED
8 months ago - at 09/02/2025 12:31PM
We have identified an issue that is causing customers to experience longer-than-normal withdrawal processing times when attempting to withdraw funds.
We are working with our payment provider to resolve this issue.
We will provide updates as soon as we can. We apologise for any inconvenienced caused
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