Outage in Luno
Intermittent incorrect wallet balance
Resolved MinorIncident Report
We have identified an issue that may cause some customers to see their Luno wallet balance as zero intermittently.
Our team is investigating this issue as a priority, but we want to assure our customers that all their funds are secure.
Updates to follow.
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/21/2025 09:05AM
Update:
We are no longer seeing any issues with wallet balances.
We appreciate your understanding in this matter.
IDENTIFIED
7 months ago - at 09/19/2025 01:50PM
We have identified an issue that may cause some customers to see their Luno wallet balance as zero intermittently.
Our team is investigating this issue as a priority, but we want to assure our customers that all their funds are secure.
Updates to follow.
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