Outage in Luno

Delayed deposits and withdrawals in Nigeria

Resolved Minor

September 24, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue currently causing delays with deposits and withdrawals for our Nigerian customers. Unfortunately, this issue is on our payment providers' side; we are working with them to try to solve this as quickly as possible. We appreciate your understanding in this matter. Updates to follow.

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/24/2025 01:21PM

Update:

We are no longer seeing any delays with deposits and withdrawals for our Nigerian customers.

We appreciate your patience and understanding with this matter.

IDENTIFIED 7 months ago - at 09/24/2025 08:47AM

We have identified an issue currently causing delays with deposits and withdrawals for our Nigerian customers.

Unfortunately, this issue is on our payment providers' side; we are working with them to try to solve this as quickly as possible.

We appreciate your understanding in this matter.

Updates to follow.

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