Outage in Luno

Delayed DOT Staking Rewards Payout

Resolved Minor

October 01, 2025 - Started 7 months ago - Lasted 2 days
Official incident page

Incident Report

We are currently facing delays in our NEAR and DOT staking and rewards payouts. There are delays and our team is working to fix the issue. We apologise for inconvenience caused.

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/03/2025 10:50AM

Apologies for the confusing communications around this, we're consolidating updates here > https://status.luno.com/incidents/074xykcq8kyd

IDENTIFIED 7 months ago - at 10/03/2025 08:45AM

We are currently facing delays in DOT staking rewards payouts. There are delays and our team is working to fix the issue. We apologise for inconvenience caused.

IDENTIFIED 7 months ago - at 10/03/2025 07:39AM

We are no longer seeing delays with NEAR staking and rewards are being paid out, however we are still experiencing delays with DOT rewards payouts. Our team is working to fix the delays, we thank you for your patience.

MONITORING 7 months ago - at 10/02/2025 02:21PM

INVESTIGATING 7 months ago - at 10/01/2025 06:06AM

We are currently facing delays in our NEAR and DOT staking and rewards payouts. There are delays and our team is working to fix the issue. We apologise for inconvenience caused.

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